yeasb's Privacy Policy
Your personal information is very important to us. Read this policy to learn in detail how we collect, use, and protect your information.
Introduction & Applicability
Who This Policy Applies To
yeasb is an online entertainment and betting platform for users in Bangladesh. This privacy policy ("Policy") applies to every individual ("you" or "user") who uses the yeasb website and all of its services.
By registering on our platform or using any of our services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
yeasb fully respects the privacy of its users and is committed to ensuring the security of your personal information. We never sell your information to third parties without your permission.
What Information We Collect
Identity Information
We collect the following information to create and manage your account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Address (building/village, district, division)
- National ID card or passport number (for KYC verification)
Financial Information
We collect the following to process transactions:
- Mobile number for bKash, Nagad, Rocket, or Upay
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Bonus and reward records
We never store full card numbers or PIN codes.
Technical Information
Information collected automatically while using the platform:
- IP address
- Browser type and version
- Device model and operating system
- Date and time of access
- Session cookies and preference data
Gaming Activity
We keep the following for fair play and service improvement:
- Bet history and wager amounts
- Game type and duration
- Win and loss records
- Promotional offer redemption details
- Live chat conversation logs
Purpose of Data Use
Why We Use Your Information
yeasb uses your information only for the following purposes:
- Account management: For registration, verification, login, and account security.
- Financial transactions: For processing deposits, withdrawals, and bonuses.
- Customer support: For resolving issues via 24/7 live chat and email.
- Fraud prevention: For detecting and preventing unauthorized access and suspicious activity.
- Responsible gaming: For supporting users who may be at risk of addiction.
- Legal obligations: For complying with applicable laws and regulations.
- Service improvement: For research and analysis to further improve the platform experience.
- Communication: For sending important updates, policy changes, and security notifications.
We will not use your information for any other purpose, and we will not transfer any information to third parties for marketing without your explicit consent.
Cookies & Tracking Technologies
What Cookies Are and How We Use Them
Cookies are small text files that our website stores on your device. yeasb uses the following types of cookies:
- Essential cookies: To maintain login sessions and ensure security — these cannot be turned off.
- Functional cookies: To remember your language preferences and display settings.
- Analytics cookies: To understand how users interact with the platform — this is done on a fully anonymous basis.
You can manage functional and analytics cookies from your browser settings. However, disabling essential cookies may prevent some platform features from working.
Data Sharing & Disclosure
When Information Is Shared
yeasb shares your information with third parties only in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Technology partners: With technology service providers required to operate the platform.
- Legal requirements: In response to a court order or a lawful request from a government authority.
When Information Is Not Shared
Under no circumstances do we:
- Sell information to advertisers or marketing agencies.
- Share information with other online platforms without your permission.
- Provide data to unsecured third parties without a necessary agreement.
- Unlawfully disclose your betting history or financial information.
Data Security Measures
How We Protect Your Information
yeasb uses the highest-standard security technologies to keep your personal and financial information secure:
- SSL encryption: All data transmissions are secured through industry-standard SSL (Secure Socket Layer) encryption.
- Data encryption: Stored sensitive information is kept in an encrypted format.
- Restricted access: Only authorized personnel can access your information, and their access is monitored at all times.
- Two-factor authentication: An additional security layer for accessing your account.
- Regular security audits: Regular security audits and risk assessments are conducted on our systems.
- Firewall protection: Advanced firewall technology is used to protect against cyberattacks.
While we ensure the highest security measures, transmitting information over the internet is never 100% secure. We make every effort within our means to protect your data.
Data Retention Period
How Long We Keep Your Information
We store your personal information only for as long as necessary. Specifically:
- Active accounts: All information is retained while the account remains active.
- Inactive accounts: Some information may be deleted after a prolonged period of inactivity, though financial records are retained as required by law.
- Closed accounts: Even after an account is closed, some information is kept for a specified period to meet legal obligations.
- Financial transaction records: Retained for the period specified by applicable law.
Once the retention period has ended, we permanently delete the data using secure methods.
Your Privacy Rights
Right to Access
You can find out at any time what information we hold about you. Email us at [email protected].
Right to Correction
If any of your information is incorrect or incomplete, you can request a correction.
Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted.
Right to Restrict Processing
In certain circumstances, you can temporarily restrict the processing of your information.
Right to Data Portability
You can request to receive your information in a common format.
Right to Object
You have the right to object to the use of your information for certain purposes.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible. Please note that in some cases, legal obligations may prevent us from fulfilling every request.
Protection of Minors
Age Restriction
yeasb strictly provides services only to those aged 21 and above. We do not knowingly collect or process the information of anyone under the age of 21.
If we have evidence that a user is below the required age, we will immediately close their account and delete all collected information. If you believe that information was mistakenly collected from a minor, please notify us at [email protected].
Third-Party Services
External Service Providers
We use trusted third-party services to operate our platform, such as payment gateways and game providers. These parties are governed by their own privacy policies and receive only the information necessary to perform their services.
We enter into agreements with these partners and ensure that they also maintain the confidentiality of your information appropriately. However, yeasb is not responsible for the privacy practices of third parties.
Policy Changes
Updates & Revisions
yeasb reserves the right to change, amend, or update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- By displaying a clear notice on the website.
- By sending a notification to your registered email address.
- Via a pop-up message at the time of login.
Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy. We therefore recommend checking this page regularly.
Contact & Complaint Resolution
For any questions, concerns, or requests regarding this privacy policy, contact our support team directly. Our team is available 24/7 to assist you in Bengali and English.
Live Chat
Use our live chat for instant support — available around the clock (BST UTC+6).
After a complaint is submitted, we will get back to you as soon as possible. Complex matters may take a little more time to resolve, but we take every request seriously.
Your Privacy is Our Priority
At yeasb, your data is always protected with SSL encryption. Log in to your account and enjoy safely.
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